UK GDPR Information and Privacy Policy
Effective Date: 31/03/2025
At K9 RSQ LTD, accessible from k9-rsq.co.uk, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.
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Who We Are
K9-rsq.co.uk is operated by K9-RSQ LTD., a company registered in England & Wales with registered office at 31 Redwood Glen, Sheffield, S35 1EA. For data protection purposes, we are the “data controller” of your personal information.
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Information We Collect
We may collect and process the following types of personal data:
- Contact Information – name, email address, phone number
- Technical Data – IP address, browser type, operating system
- Usage Data – pages visited, time spent on site, clicks
- Communication Data – your preferences in receiving communications from us
We collect this data through:
- Forms you fill out on our site
- Cookies and similar tracking technologies
- Direct communication with us
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How We Use Your Information
We use your personal data to:
- Provide and maintain our website and services
- Respond to your enquiries and support requests
- Send you marketing communications (where you have opted in)
- Analyse and improve the performance of our site
- Ensure security and prevent fraud
We process your data based on the following legal grounds:
- Your consent
- The performance of a contract with you
- Compliance with a legal obligation
- Our legitimate interests (e.g., to improve our services)
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Sharing Your Data
We will never sell your data. We may share your information with:
- Service providers who assist us (e.g. web hosting, analytics, email services)
- Legal authorities if required by law
- Other third parties with your consent
All third parties are required to respect the security of your data and to treat it in accordance with the law.
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International Transfers
If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
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Data Retention
We keep your personal data only as long as necessary to fulfil the purposes for which we collected it, including legal, accounting, or reporting requirements.
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Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request erasure of your data
- Object to or restrict processing
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at: team @ k9-rsq . co .uk
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Cookies
We use cookies to enhance your browsing experience. For more details, please see our Cookie Policy below.
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Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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Contact Us
If you have questions about this Privacy Policy, please contact:
K9-RSQ LTD – 31 Redwood Glen, Sheffield, S35 1EA
Email: team @ k9-rsq . co .uk
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.